Care Instuctions
Wipe the metal swing chair with a clean, dry cloth gently.
Dust the cushion regularly to prevent dirt from getting trapped into the fibers.
Ensure that the furniture does not have any exposure to moisture and water.
Protect furniture from direct sunlight and heat to retain the color or polish of the product.
Avoid chemical and alcohol contact with the furniture as it might harm the natural finish and durability of the product.
Please note: To maintain the quality of the product, make sure you do not use coarse material on the metal surface or rub the spot briskly.
Quality Disclaimer
Accessories showcased in the image are just to give an idea about the setup. These are not a part of the product, unless specified.
In the case of solid wood based furniture, the wood grain might slightly vary from product to product.
Intricate design or hand-paint might have slight variation between the 3D picture and the actual product.
In accordance with the different screen settings and resolutions, there might be a minute difference in fabric colour and wood finish between the website images and actual product.
Problem & Solutions
Understanding Your Product:
Accessories shown in the photograph are meant for representation purposes only, and are not part of the actual product.
Furniture products having intricate and hand-painted details have been meticulously created by skilled craftsmen, following on the footsteps of several generations of accomplished artisans. Each piece of such Furniture is, thus, unique, and there is a possibility of slight differences between the picture and the actual product.
Placing An Order:
Please check the dimensions of your entrance/door to your premise before buying, so that there is no problem in getting the product inside at the time of delivery. In such a situation, we will not be able to accept return or cancellation requests. Certain items require no assembly and can be used as-is. For this, please check the item details. Wherever we assist with assembly, the carpenter visits will be scheduled.
On Returns:
If you select to return the item, kindly make sure that the product is ready and packed in the original condition.
Damages:
WoodenStreet’s delivery arrangements to your home have been designed to ensure a zero-damage and hassle-free experience. Please contact us immediately if: You received a damaged or defective product, bring it in the notice of delivery personnel immediately at the time of delivery and report a complaint at customer care at support@woodenstreet.com.damage & defect will be assessed in 72 hours’, and a solution will be provided. If in the opinion of Wooden Street, the product is broken, it may be returned/replaced, or any other corrective measure may be taken, as deemed appropriate by Wooden Street, to address the issue
Any missing parts required in the assembly of the product should be immediately notified to the Customer Support team, so that they can be arranged to be delivered to you as soon as possible.
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